Contact information
CONTACT US
Last updated: 12 September 2026
If you need assistance with an order, have a question about our products, or require additional information, The Clog Store Canada customer support team is here to help.
EMAIL
For enquiries regarding orders, returns, refunds, products, shipping, or general information, please contact us at:
support@theclogstorecanada.store
We aim to respond to email enquiries within 1–2 business days.
PHONE
You can also reach our customer support team by phone:
+1 206 984 4601
CUSTOMER SUPPORT
For assistance with an existing order, please include your order number and the email address used when placing your order. This will help our customer support team assist you more efficiently.
For issues involving a damaged, defective, or incorrect product, please include a description of the issue and photographs where relevant.
BUSINESS INFORMATION
The Clog Store Canada
Business Number (BN):
125129320
Website:
theclogstorecanada.store
Email:
support@theclogstorecanada.store
Phone:
+1 206 984 4601
CANADA FULFILLMENT LOCATION
207 Weston Rd Ste 100
Toronto, ON M6N 3P1
Canada
Please note: This is a fulfillment location and is not automatically a return address or customer return drop-off location.
If you wish to return an item, please contact our customer support team before sending the product so that we can provide the appropriate return instructions and return destination.
RETURNS AND REFUNDS
The Clog Store Canada offers a voluntary 30-day return policy for eligible products.
For information about return eligibility, return shipping, damaged or defective products, and refunds, please review our Returns & Refund Policy.
To request a return, contact:
support@theclogstorecanada.store
SHIPPING AND DELIVERY
Orders may be fulfilled from Canada, the United States, or China depending on product availability, inventory location, destination, logistics, and operational requirements.
For information regarding processing times, estimated delivery times, tracking, international fulfillment, and delivery issues, please review our Shipping Policy.
PRIVACY QUESTIONS
For questions or concerns regarding your personal information or our privacy practices, please contact our Privacy Contact at:
support@theclogstorecanada.store
ADDITIONAL INFORMATION
Website:
theclogstorecanada.store
Email:
support@theclogstorecanada.store
Phone:
+1 206 984 4601
Business Number (BN):
125129320
The Clog Store Canada is committed to responding to customer enquiries promptly and fairly and to operating in accordance with applicable Canadian federal, provincial, and territorial consumer protection requirements.
Nothing on this page is intended to limit any mandatory consumer right or remedy available under applicable Canadian law.